Legal
Refund & Cancellation Policy
This policy explains how Ventron, a sole proprietorship of Vineet Sharma ("Ventron", "we") handles payments, cancellations and refunds. Ventron's website does not take payment online; this covers paid client engagements and the subscriptions for Ventron's own products.
01The website takes no online payment
ventron.in is a company and marketing website. It does not sell products, run a checkout, or take subscription payments online, so you cannot be charged simply by using this site.
02Paid engagements and services
Where you engage Ventron for paid work — a software project, setup, onboarding, implementation, retainer or other service — the fees, deposits, milestones, invoicing, cancellation and any refunds are governed by the specific proposal or written agreement for that engagement.
Unless that agreement or applicable law requires otherwise, amounts already paid — including deposits and fees for work or milestones already begun or delivered — are non-refundable, except where a refund is expressly approved by Ventron in writing.
We set out fees and payment terms in writing before you commit, so you can decide before any money changes hands.
03Ventron product subscriptions
Ventron's products are billed and governed on their own domains, each with its own refund and cancellation policy:
- Haazri (HRMS, attendance & payroll) — haazri.ventron.in/refunds
- KhaoPiyo (café POS & operations) — khaopiyo.ventron.in/legal/refunds
The stance is consistent across Ventron: paid subscription amounts are non-refundable except where a refund is required by applicable law or is expressly approved by us. Cancelling a subscription stops future billing; it does not refund a period already paid for, and access continues to the end of the period you have paid for.
04Billing questions
For any billing or refund question about a Ventron engagement, write to [email protected] with your invoice or payment reference. For a product subscription, use the billing contact on that product's own site.
This page forms part of Ventron's website policies. See also Privacy, Terms, Refunds, Cookies, Disclaimer and Accessibility.

